I picked up the phone to unfreeze my credit, and the number returned a busy signal. It would time out before it could complete my request to temporarily unfreeze my credit. On Friday, September 15, 2017, the Equifax website was slow and unreachable. You enter all of your info just to see an unhelpful message which reads: “We are currently unable to service your request. The Equifax website, which worked fine months ago, is not working. If this happened to you in June 2017, please see my article about my identity theft and see if we share anything in common. I documented the applications used, cards applied for and also the cities and states where my identity was stolen. I wonder if anyone else’s identity was compromised at the same time. The breach wasn’t announced for months after it happened, and that is about when my identity theft began. While I am sitting here typing this, something just clicked in my head. I just recently became all too familiar with this as I began recently seeing people applying for credit cards in my name all over the country.
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To freeze or unfreeze it, you have to call in or visit the Equifax website, and enter your pin.
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If your data was breached at Equifax, welcome to the club! After the breach, you’ve likely taken steps to freeze your credit at Equifax, or possibly at Experian and Transunion as well.